Irvine IT Helpdesk Support

Enjoy fast, friendly, and highly-skilled support in Irvine with our IT helpdesk services

Honest & Responsive Outsourced Helpdesk Support

Leverage fast, effective IT help desk services from professionals who understand your priorities.

Why choose California Computer Options for IT helpdesk services in Irvine?

  • Quick, reliable support when you need it. Certified IT technicians respond within 2-3 minutes of your request.
  • Eliminate recurring IT issues. Resolve underlying IT issues at the source – wipe out useless IT bandaids.
  • Enjoy 98.995% uptime. Responsive, proactive solutions backed by our guaranteed 98.99% network uptime. 
  • Risk-free IT helpdesk support. No long-term contracts means you control your IT helpdesk services and budget.
  • Simplify your IT tickets with a single centralized helpdesk provider who’s invested in your success.

Responsive IT Helpdesk Services: Is Your Business Ready?

OUR CLIENTS

Companies That Trust CCO

Our Managed Helpdesk Services

TESTIMONIALS

What Leading SMBs Say About California Computer Options

California Computer Options - Irvine Managed IT Services Company

IT Help Desk Services in Irvine

2372 Morse Ave Suite #213, Irvine,
CA 92614, United States

Our Helpdesk Support Services By the Numbers

25+ Years

Providing IT support to SMBs in Irvine

4,000+

Endpoints and users supported

135+

Clients rely on our support team

Industries we serve

Manufacturing

Enhance production efficiency with robust IT infrastructure and support that reduces operational disruptions.

Healthcare

Safeguard patient records with comprehensive, HIPAA-compliant cybersecurity and IT management.

Accounting

Protect critical financial data with advanced cybersecurity and dedicated IT services.

Legal

Maintain client confidentiality and streamline case workflow with secure, efficient IT systems.

Professional Services

Increase productivity and client satisfaction with optimized IT solutions and continuous network assistance.

Supply Chain

Improve logistics coordination with a reliable IT infrastructure that ensures seamless supply chain operations.

Warehouses

Optimize inventory control and management with customized IT solutions and real-time support.

CPG

Drive innovation and market agility with advanced IT infrastructure and cloud services.

Utilities

Uphold continuous operations with a robust IT infrastructure that can handle large data volumes, essential for electricity, water, and gas.

Consultants

Empower your consultancy with agile IT solutions that enhance client interactions and business efficiency.

Retail

Boost customer experiences and operational efficiency with tailored IT and cloud solutions.

Restaurants

Streamline order taking and management with efficient IT systems that expedite service and reduce wait times.
Irvine IT Helpdesk Support

Fast, Fast, Fast Helpdesk Support

When an IT issue can cost you thousands in productivity every minute, there’s no time to lose. 

Get the answers you need fast–we answer calls in 2-3 minutes on average. We address issues in 20-40 minutes on average.

Just another way we guarantee 98.995% uptime.

Outsourced IT Help Desk Services Backed by Technical Expertise

You’ll spend less time requesting IT ticket updates when our highly trained and experienced Level 1 and Level 2 technicians are working on your behalf.

Don’t let any IT issue get in the way–you’ll have access to a dedicated Level 3 certified technician.

It’s why businesses like yours trust to support over 4,000 endpoints and users every day.

Outsourced Helpdesk Support in Irvine

Are IT Issues Overwhelming Your Business?

Gain control of IT tickets and save time with outsourced IT help desk support

IT Helpdesk Services in Irvine

IT Helpdesk Support Services Based On Your Needs

Support on-site, remote, and hybrid teams effortlessly with CCO’s IT helpdesk services. Benefit from flexible service options and pay only for the helpdesk solutions you need. 

When your business needs change, we’ll happily adapt your plan to meet your new requirements.

Get the value you expect–when you outsource your helpdesk support in Irvine to us, you won’t have to contend with pushy salespeople trying to lock you into a long-term contract.

Our IT Helpdesk Services FAQ

You can contact our help desk services in Irvine for a number of IT concerns or issues you are experiencing. 

A few examples of common helpdesk inquiries include:

  • Password resets, login issues
  • Hardware malfunctions
  • Network connectivity issues
  • General IT questions or inquiries
  • Suspected malware or virus infections

We answer calls in 2-3 minutes and 20 – 40 minutes is the average time you can expect a CCO technician to resolve your ticket.

However, every ticket is unique and requires different action steps to be resolved that affect resolution times. Some may take a few seconds while others may require a more in-depth approach.

You have three ways to contact our helpdesk customer support team.

  • Login to your client support portal, an online service that you and your team can access 24 hours a day and monitor all ticket status and updates.
  • Call the office during regular business hours.
  • Call our after-hours support line.