Irvine IT Helpdesk Support
Enjoy fast, friendly, and highly-skilled support in Irvine with our IT helpdesk services
Honest & Responsive Outsourced Helpdesk Support in Irvine
Leverage fast, effective IT help desk services from professionals who understand your priorities.
Why choose California Computer Options for managed helpdesk services?
- Quick, reliable support when you need it. Certified IT technicians respond within 2-3 minutes of your request.
- Eliminate recurring IT issues. Resolve underlying IT issues at the source – wipe out useless IT bandaids.
- Enjoy 98.995% uptime. Responsive, proactive solutions backed by our guaranteed 98.99% network uptime.
- Risk-free IT helpdesk support. No long-term contracts means you control your IT helpdesk services and budget.
- Simplify your IT tickets with a single centralized helpdesk provider who’s invested in your success.
Do You Need Responsive IT Helpdesk Services in Irvine?
Companies That Trust CCO
Our Managed Helpdesk Services
24/7/365 IT Helpdesk Support Services
Remote Helpdesk Services in Irvine
IT Helpdesk in Irvine for Software and Hardware Support
24/7/365 IT Helpdesk Support Services
Count On Round the Clock Support
Available 24/7, the CCO team is always ready and eager to provide you with exceptional IT helpdesk support.
Night or day, our highly trained and certified helpdesk professionals are ready to help you troubleshoot and resolve any IT concerns you may encounter.
And, with our custom service packages, you’ll never have to worry about surpassing your IT budget or paying for services you don’t need.
Remote Helpdesk Services in Irvine
Help Desk Services for Today’s Workspaces
Remote support for your IT needs and network is increasingly valuable for businesses that manage remote staff and hybrid work environments.
With CCO’s remote help desk support, most software and hardware related issues you encounter can be identified and quickly resolved by technicians directly from our call center.
Benefits of our remote helpdesk services include:
- Access to IT technicians
- Restore outages quickly
- Assess and service fleet devices remotely
IT Help Desk Outsourcing That Delivers Value
Make sure issues are addressed rapidly with an easy-to-understand service portal.
See all service inquiries, tickets, remediations and technician information in one place.
Unparalleled transparency and accountability–Get the value you expect when you outsource your IT help desk to us.
IT Helpdesk in Irvine for Software and Hardware Support
Comprehensive Outsourced Helpdesk Support in Irvine
Have all your software and hardware help desk service needs taken care of by a single, centralized source of support.
We are a comprehensive managed helpdesk provider that can expertly handle all your troubleshooting and ticketing needs.
Enjoy end-to-end support with our helpdesk service in Irvine.
Reliable On-Site Helpdesk Services
There may be instances where an IT issue cannot be solved remotely and requires hands-on assistance from a qualified technician.
If that situation happens, and your help desk technician determines an on-site visit is necessary to resolve an issue, we will dispatch a qualified technician or engineer to your location.
We offer on-site technical support to ANY Zip code in the USA.
What Leading SMBs Say About California Computer Options
IT Help Desk Services in Irvine
2372 Morse Ave Suite #213, Irvine,
CA 92614, United States
Our Helpdesk Support Services By the Numbers
25+ Years
4,000+
135+
Fast, Fast, Fast Helpdesk Support
When an IT issue can cost you thousands in productivity every minute, there’s no time to lose.
Get the answers you need fast–we answer calls in 2-3 minutes on average. We address issues in 20-40 minutes on average.
Just another way we guarantee 98.995% uptime.
Outsourced IT Help Desk Services Backed by Technical Expertise
You’ll spend less time requesting IT ticket updates when our highly trained and experienced Level 1 and Level 2 technicians are working on your behalf.
Don’t let any IT issue get in the way–you’ll have access to a dedicated Level 3 certified technician.
It’s why businesses like yours trust to support over 4,000 endpoints and users every day.
Are IT Issues Overwhelming Your Business?
IT Helpdesk Support Services Based On Your Needs
Support on-site, remote, and hybrid teams effortlessly with CCO’s IT helpdesk services. Benefit from flexible service options and pay only for the helpdesk solutions you need.
When your business needs change, we’ll happily adapt your plan to meet your new requirements.
Get the value you expect–when you outsource your helpdesk support in Irvine to us, you won’t have to contend with pushy salespeople trying to lock you into a long-term contract.
Our Other IT Services in Irvine
Our IT Helpdesk Services FAQ
What kinds of issues can I contact helpdesk services support for?
You can contact our help desk services in Irvine for a number of IT concerns or issues you are experiencing.
A few examples of common helpdesk inquiries include:
- Password resets, login issues
- Hardware malfunctions
- Network connectivity issues
- General IT questions or inquiries
- Suspected malware or virus infections
How long does it take to resolve an issue with CCO’s IT helpdesk services?
We answer calls in 2-3 minutes and 20 – 40 minutes is the average time you can expect a CCO technician to resolve your ticket.
However, every ticket is unique and requires different action steps to be resolved that affect resolution times. Some may take a few seconds while others may require a more in-depth approach.
How do I contact your IT helpdesk in Irvine?
You have three ways to contact our helpdesk customer support team.
- Login to your client support portal, an online service that you and your team can access 24 hours a day and monitor all ticket status and updates.
- Call the office during regular business hours.
- Call our after-hours support line.
