6 Types of Managed Services That Every Business Should Be Using
Managed service providers (MSPs) are known for their ability to take on a wide range of day-to-day IT management tasks so you can focus on your core business. However, if this is all you’re using your MSP for, you’re missing out. There are many different types of managed services that every business should be using.
|“Outsourcing your daily IT management is useful, but it’s only the tip of the iceberg!” – Karen Novotny, CEO, California Computer Options
Most managed services include many different types of service. Although, it’s important to note that not every MSP will offer every kind of managed service. For this reason, understanding your options is a crucial part of choosing the right MSP for your needs.
In this article, we’ll list 6 highly beneficial types of managed IT services. You can use this knowledge to make a more informed decision about what your business needs, which will lead to a better partner selection.
1. Managed Security Services
Managed security services offer a systematic approach to managing your organization’s security needs. Service providers use advanced tools and expertise to monitor, detect, and respond to security threats in real-time. This proactive approach is far more effective than traditional reactive methods.
Opting for managed security services from an MSP also brings expertise and resources that might be challenging to develop internally. As a result, you can enhance your security measures in new ways that you may not have considered before.
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2. Managed Cloud Computing
Leveraging managed cloud computing services can transform how you utilize your cloud infrastructure. External cloud experts bring specialized knowledge on how to optimize your resources and align them with your business goals.
This partnership allows you to access cutting-edge cloud-based technology and industry best practices without needing in-house expertise. You focus on your business growth while the experts handle the complexities of cloud management.
3. IT & Technical Support
In a world where 82% of customers expect to resolve complex IT problems with a single point of contact, having a centralized support desk is essential. You can get that kind of centralized support service from a managed service provider.
A managed IT support team is well-equipped to ensure that customer inquiries are addressed efficiently. Having them answer calls for you can increase customer satisfaction and reflect positively on your commitment to high service standards.
4. Network Monitoring and Management
Using 24/7 network monitoring and management is a great way to reduce network downtime and keep your network secure. Managed network services will keep watch on what’s going on in your network and react as soon as they see anything suspicious.
However, it’s worth noting that 43% of significant network outages are caused by power failures, not suspicious traffic or malware. For that reason, it’s important to consider an MSP that also offers structured cabling services. Such providers can help prevent power failures by setting up your cabling infrastructure in a way that reduces this risk.
5. Backup and Disaster Recovery
A tailored disaster recovery plan is essential for your business’s resilience. Such planning minimizes downtime and data loss due to unforeseen events. Yet, a poorly planned strategy won’t do you any good. That’s why you can use experts from an MSP to ensure your disaster recovery plan perfectly fits your needs.
|What Else is There to Learn About MSPs?
Furthermore, you can trust an MSP to perform regular data backups. This approach gives you peace of mind knowing your critical data is secure and can be quickly restored when needed.
6. Managed Print Services
Managed print services streamline the entire printing process. This service can significantly lower costs and boost efficiency. The result is often a more organized and effective printing setup.
The process begins with a detailed assessment of your current printing environment, processes, and workflow. This assessment enables a tailored solution that optimizes your printing operations. From there, your provider can implement the new solution and manage it for you.
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Work With a Partner That Offers All of These Types of IT Managed Services & So Much More
If you want an IT company that includes managed services and all of the above, it’s going to take some strategic shopping. Asking the right questions about both your business and your candidates is a great way to narrow down your options to providers that truly fit.
You should also know that California Computer Options is capable of providing all 6 of these services. Our team is dedicated to ensuring that our work always supports your IT success. Even better, we offer more than just the aforementioned 6 services, we also offer:
Reach out to us today to get started.